Terms and Conditions of Rental

This policy governs the terms and conditions of you placing a rental order from our shop. By clicking ‘Accept’ you agree to these terms and conditions. If you disagree for any reason, please click ‘Cancel’.

Fair Use

Love Life and Ride provide air vest rental on a fair use basis, for personal use only.

Road Use Rentals

Road Use only rentals may only be used on roadworthy vehicles compliant with local legislation.

Track Day Rentals

Track day rentals may be used on roadworthy vehicles for travelling to and from the track event as well as on the track itself.

Adventure Rentals

Adventure rentals may be used off road and require the written permission of Love Life and Ride.

Disclaimer

Love Life and Ride provide air vest rental for personal use to individuals who accept the risks inherent in riding motorcycles on road, on track and off road (on terrain). No air vest or body protector can prevent death or serious injury in certain accidents or racing situations.

Love Life and Ride cannot be held responsible for any bodily injury, death, property damage or associated loss arising that may occur whilst using any of our rental equipment.

Love Life and Ride accept no responsibility or liability for the incorrect or improper installation or usage of any of its equipment.

All Helite air bag garments are rigorously tested before being sold. Every air bag garment is inflated to double the operating pressure, however Love Life and Ride cannot guarantee the air bag garment will inflate every time or be held responsible should it not.

Love Life and Ride cannot be held responsible should the air bag garment not inflate.

The Helite air bag garment protects only when inflated.

Any modification or misuse could lead to malfunction.

It is recommended not to wear any garment or backpack over the Helite air bag garment.

Currently little data exists on the use of air bag garments by pregnant women. However we suggest that the Helite air bag garment is not worn if you are pregnant or suspect that you may be pregnant.

Ordering

Selecting products from our shop and submitting payment details comprises an order from N Houlton t/a Love Life and Ride, to be supplied to you for your personal use.

Once we have received your order we will send you a confirmation email that includes details of what you have ordered and the price you will pay. Please note that your rental order is subject our stock availability, which may change due to circumstances beyond our control, including the late return of rental stock by other parties.

Payment

Payment is made via SagePay, our secure online Payment Services Provider. No financial information is ever stored on our servers.

Amending your order

Once payment has been made, it is not possible to add your order, but you may cancel. If you wish to purchase additional items, please create a new order. If you wish to cancel, follow the instructions in your order confirmation email. A separate order is required for each rental vest.

Deliveries and Shipping

Orders placed with us will be shipped to you as soon as possible. Once we have despatched your items we will email you with the details of the shipment and expected delivery date.

Ownership

All goods remain the property of Love Life and Ride throughout the rental period. Once your rental equipment has been delivered, responsibility for the insurance of your rental equipment transfers to you and remains so whilst the equipment is “On-Hire”. All items remain “On-Hire” until received back by Love Life and Ride.

Deposit

On booking a Security, Damage and Inflation Deposit will be taken. This deposit will be returned to you in full when all equipment is returned, excepting the circumstances listed here where the following deductions will be made:

£55 inspection and re-set fee will be deducted if the air bag has been inflated. This covers the cost of inspecting the air bag following an incident and the replacement of the CO2 canister.

£125 damage fee will be deducted if the vest has superficial damage but remains serviceable in the opinion of Love Life and Ride

£250 damage fee will be deducted if the vest has significant damage and would require repair or replacement

£350 replacement fee will be deducted if the equipment is not returned

Return of equipment

The prompt return of equipment following your rental is critical. Your equipment remains “On-Hire” until received back by Love Life and Ride, and will attract a daily charge equivalent to a full day’s rental for every 24 hours or part thereof the equipment is overdue.

We allow 3 working days grace to return equipment at the end of the hire period. Please remember that courier delivery will typically take 2 days. If equipment is overdue fees will begin to be charged from 5pm working day 4 for every following 24 hour period or part thereof.

All inclusions with the equipment must be present, including any manual, labels and accessories supplied.

Refunds

We will refund all deposits in accordance with the policy outlined above. We regret that once we have despatched rental goods, it is not possible for us to amend your order and therefore if you return your equipment early, only the unused period of rental may be refunded.

Problems

We want you to be happy with every item you rent from us. We recognise that sometimes things can go wrong. If you have any issues or concerns, please contact us on :

T: +44(0)118 328 0338

E: rental@lovelifeandride.com